Keeta Performance

Performance Intelligence

Turning Data into Better Experiences

Riyadh, Saudi Arabia

“Smarter Insights · Stronger Teams · Brighter Tomorrows”

Month

Week

Team Leader

Account

Agent

In/Outbound (LOB)

Status Code

Inbound filter

Sub Biz

Scheme

Team Name

In/Out

Plan ID

Workplace

Channel

QA Type

Country

Vendor location

MTD opens on the current month. Select a Week (ISO 1–52) to use its seven days. Empty TL / Agent / Account = All.

Target & GapActive targets from Keeta metric guide. Gap = Actual − Target. Does not change calculation formulas.

MTD Trend

Metric Distribution

Top Agents